Privacy Policy

Last Updated: January 9, 2025

Introduction

At ICICI Games, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services. By accessing or using ICICI Games, you consent to the data practices described in this policy.

This Privacy Policy applies to all users of ICICI Games, including visitors to our website, registered users, and anyone who interacts with our services. We encourage you to read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use our services, or communicate with us. This information may include your name, email address, phone number, date of birth, and other identifying information necessary for account creation and verification.

Gaming Data

We collect information about your gaming activities, including game preferences, playing time, achievements, scores, and interactions within our platform. This data helps us improve our services and provide personalized gaming experiences.

Technical Information

We automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, operating system, and usage patterns. This information helps us maintain and improve our services' functionality and security.

Payment Information

When you make purchases or transactions through our platform, we collect payment-related information. However, we do not store complete payment card details on our servers. All payment processing is handled by secure third-party payment processors.

How We Use Your Information

Service Provision

We use your personal information to provide, maintain, and improve our gaming services. This includes creating and managing your account, processing transactions, providing customer support, and delivering the gaming experiences you expect from ICICI Games.

Communication

We use your contact information to communicate with you about your account, our services, important updates, and promotional offers. You can opt out of promotional communications at any time while still receiving essential service-related messages.

Personalization

We analyze your gaming preferences and behavior to personalize your experience, recommend games, and provide content that matches your interests. This helps us create a more engaging and relevant gaming environment for you.

Security and Fraud Prevention

We use your information to monitor for fraudulent activities, ensure platform security, and protect both you and other users from potential threats. This includes implementing security measures and investigating suspicious activities.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, or conducting business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, regular security audits, and employee training on data protection practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Access and Update

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team. We will respond to your requests within a reasonable timeframe.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format. We will provide this information to you or transfer it to another service provider upon your request.

Deletion Rights

You may request the deletion of your personal information, subject to certain legal and operational requirements. We will honor your request unless we are required to retain the information for legal or legitimate business purposes.

Opt-Out Options

You can opt out of certain data processing activities, such as marketing communications and personalized advertising, through your account settings or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

ICICI Games is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our support page or by email at [email protected]. We are committed to addressing your concerns and ensuring your privacy rights are respected.